Privacy Policy

This Privacy Policy describes how Realm Wars, made and operated by Studio AbyA Inc. ("we", "us", or "our"), 204 rue du Saint-Sacrement, #300, Montréal, Quebec H2Y 1W8, Canada, collects, uses, and discloses your information when you use our game and related website (the "Service"), and the choices you have regarding that information. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information we collect

Account data. Realm Wars uses Google Sign-In. When you sign in we receive your email address, display name, and a Google account identifier, which we use to create and secure your player account. You also choose a hero name that is shown to other players.

Game data. We store your game progress and profile on our servers so it is saved across sessions and devices. This includes your level, currencies, gear and inventory, skills, forge state, pets, PvP ratings, guild membership, trade activity, your match history and fight replays, your friends and blocked players, and the messages you send in world chat, guild chat and private messages. We also record when you agreed to our Terms of Service and this policy.

Usage and device data. Some information may be collected automatically, such as your IP address, device type, operating system, the actions you take in the Service, timestamps, and diagnostic data used to keep the game running.

How we use your information

• To provide, operate, and maintain the Service.
• To manage your account and process in-app purchases.
• To run social features such as guilds, chat, friends, leaderboards, and player-versus-player play.
• To improve performance, stability, and the player experience.
• To enforce our terms, prevent cheating and abuse, and comply with legal obligations.

If you live in the EU or UK, the legal bases we rely on are: providing the Game you asked for (our contract with you), our legitimate interests in keeping it secure, fair and working, and meeting our legal obligations.

Purchases and payments

The Service offers optional purchases. In our mobile app these are processed through Google Play's billing system; on our website they are processed through Stripe. We do not collect or store your full payment card details. Card information is provided directly to Google or Stripe, both of which adhere to PCI-DSS standards. For more information see Google's Privacy Policy and Stripe's Privacy Policy.

Sharing and disclosure

We do not sell your personal data, and we do not share it for advertising. We may share information with service providers who help us operate the Service:

• Google Firebase for sign-in, our database, our servers and hosting.
• Cloudflare, which our website realm-wars.com runs through, and which handles your IP address to deliver it.
• Google Play and Stripe for purchases.

We may also share information in connection with a merger, acquisition, or sale of assets; to comply with a legal obligation or a valid request by public authorities; or to protect the rights, property, or safety of our players or others. Your hero name, guild, ratings and fights are visible to other players; messages in world chat are visible to everyone in it, guild chat to the members of that guild, and private messages to the player you send them to.

Where your data is stored

Our servers are run by Google Firebase in the United States. If you live outside the US, your data is transferred there. Our providers protect such transfers with recognised safeguards, such as the European Commission's Standard Contractual Clauses.

Cookies and local storage

The Game keeps your settings and a few saved views in your device's local storage so it loads faster. We don't use advertising or tracking cookies, and we don't run ads or analytics. Stripe may set its own cookies on the payment form on our website to prevent fraud.

Data retention

World chat messages are deleted after 7 days, and match history and fight replays after 30 days. We keep the rest of your data for as long as your account exists and as necessary for the purposes set out in this policy, or where we are legally required to retain it. You can delete your account and data at any time (see below).

Your rights

Depending on where you live (for example in Quebec and the rest of Canada, the EU, the UK or California), you can ask us for a copy of your data, ask us to correct it or delete it, or object to or limit how we use it. You can delete your account in the Game at any time. For anything else, email us from the address linked to your account and we will answer within 30 days. If you live in Quebec you can also contact the Commission d'accès à l'information du Québec, elsewhere in Canada the Office of the Privacy Commissioner of Canada, and in the EU or UK your local data protection authority.

Who is responsible. Studio AbyA Inc. is responsible for your personal information. You can reach the person in charge of the protection of personal information at [email protected] or by mail at Studio AbyA Inc., 204 rue du Saint-Sacrement, #300, Montréal, Quebec H2Y 1W8, Canada.

Deleting your account and data

You can permanently delete your Realm Wars account and all associated data at any time, either from inside the app (menu, then Account, then Delete account) or by request. Full instructions are on our Account and Data Deletion page.

Security

All data is transmitted over encrypted connections (HTTPS/TLS). While we use commercially reasonable means to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Service is not directed to anyone under the age of 13, and we do not knowingly collect personal data from children under 13. If you are under the age where you live at which you can agree to this on your own, a parent or guardian must agree for you. If you believe a child has provided us with personal data, please contact us and we will remove it.

Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above, and if the changes are important the Game will ask you to agree to them again.

Contact us

If you have any questions about this Privacy Policy, contact us:

• By email: [email protected]
• By mail: Studio AbyA Inc., 204 rue du Saint-Sacrement, #300, Montréal, Quebec H2Y 1W8, Canada
• Through our Discord community